Dermatology Consultation

This service is not suitable for you if:

• You are booking on behalf of a child with a non-blanching rash and a high fever over 38 degrees celsius. A non-blanching rash is a rash which does not disappear with pressure, especially using the ‘glass test’.
• You cannot provide 2 clear, up-to-date photographs of your skin condition.
• You are requesting a medication that can only be prescribed by a consultant dermatologist. If this is the case, we can issue you with a referral to request this treatment if medically appropriate. If you are unsure if the medication you’re requesting can be prescribed by a GP, please feel free to email info@webdoctor.ie

Patients can avail of appointments 7 days a week, including evenings and weekends.

Appointments are available during the following times:
Monday – Friday: 8 am – 10 pm
Saturday: 10 am – 6 pm
Sunday: 10 am – 6 pm

Our experienced GP will discuss your dermatology concerns and symptoms. As it is a video consultation, the GP will have the benefit of seeing you, enabling them to make important clinical observations.

A management plan will be provided, which may include a prescription for medication or a referral for further assessment/ investigations.

A copy of the doctor’s notes and advice will be sent to you via your secure patient account for your records.

We can treat some of the most common dermatological conditions. These include:

• Acne
• Eczema
• Psoriasis
• Rosacea
• Urticaria (Hives)
• Infective skin conditions, like Cold Sores and Impetigo
• Undiagnosed rashes

There may be conditions when it is not safe for us to manage your condition via an online GP video consultation. If this is the case, our doctors will explain the reason for this and discuss your options with you. This might include a referral to a consultant specialist.

Our doctors can treat you or a child in your care.
If you are booking a GP dermatology video consultation for a child, both you and the child MUST be physically present during the video consultation. The video consultation will not be able to proceed if both parties are not present and visible.

You cannot book a GP dermatology video consultation for another adult, they must have their own confidential medical account. You can register for a Webdoctor.ie account here.

Our service regards an adult as anyone who is 17 years or older.

Our doctors can only treat patients who are physically located in the Republic of Ireland at the time of the consultation.

A seborrheic keratosis is a common skin growth that people tend to get as they age. These growths (lesions) often look waxy or scaly in texture, and they are slightly raised. Seborrheic keratosis lesions can be light tan, brown or black in colour, and they are not harmful.

These lesions are noncancerous (benign) and they are not contagious. While they do not require treatment, many people choose to have them removed as they can become irritated by clothing.

Seborrheic keratosis lesions form gradually and usually take on a round or oval shape. They appear as a flat growth or slightly raised bump, varying in size. Typically, these lesions form on the face, chest, shoulder or back.

Through this online service, our GPs can diagnose seborrheic keratosis, and we can provide specialist referrals for removal where clinically appropriate.

Actinic keratoses is sometimes referred to as “solar keratoses”, and as the name suggests, it describes a skin condition caused by sun damage. Actinic keratoses are patches of dry, scaly skin that can feel rough in texture. 

Actinic keratoses can be the same colour as your skin or can range from pink to red or brown. They form on areas of the body that are often exposed to sunlight e.g. the face, hands, arms, ears, scalp, and legs.

While these patches are usually not harmful, there is a small chance that they can develop into skin cancer. If you notice new patches forming, you should see your GP. You should also see your GP if your actinic keratoses patches:

• Begin to change colour or shape
• Feel tender
• Start to bleed
• Develop into a lump

Through our online service, we can diagnose actinic keratoses and provide prescriptions for treatment and specialist referrals where clinically appropriate.

Seborrheic eczema is a common type of chronic dermatitis which typically affects sebaceous gland-rich (oily) areas of the body e.g. the scalp, eyebrows, ears, eyelids, nose, and chest. The condition causes the skin to become inflamed, and dry and scaly patches form. Seborrheic eczema is an inflammatory skin condition that can affect both babies (cradle cap) and adults.

While seborrheic eczema can be irritating, it is not contagious and it does not cause permanent hair loss.

Seborrheic eczema can go away without treatment but sometimes, you may need to use medicated shampoo or other long-term medications to clear up symptoms and prevent flare-ups.

Through this online service, our GPs can diagnose seborrheic eczema, and we can provide prescriptions for treatment where clinically appropriate.

The colour of eyes, hair and skin is determined by melanin, a substance produced by the body which provides pigmentation – more melanin means darker skin. Vitiligo is a skin condition that causes the loss of skin colour as it occurs when the cells that produce melanin die or stop functioning properly. This causes patches of lighter skin to develop.

Vitiligo can affect any part of the body, the hair, and even the inside of the mouth. Over time, these patches tend to get larger.

Vitiligo affects people of all skin types but is more noticeable in people with brown or black skin. While the condition is not contagious or harmful, it can cause distress.

Treatment may restore colour to the affected skin but will not prevent the continued loss of skin colour or recurrence.

Through this online service, we can diagnose vitiligo and provide a prescription or referral for treatment where clinically appropriate.

Folliculitis is a common skin condition that occurs when hair follicles become inflamed. This is often caused by a bacterial infection, and it can be itchy and sore.

Hair grows from tiny pockets in the skin, known as hair follicles, and folliculitis can often look like small pimples around these follicles. However, the infection can spread and crusty sores can develop on the skin.

Mild folliculitis can heal without treatment but more serious and recurring instances may need prescription medication to ease symptoms and clear the infection. Without treatment, more severe infections can cause scarring of the skin and/or permanent hair loss.

Through this service, we can diagnose folliculitis and provide a prescription for folliculitis treatment where clinically appropriate.